5.6.2Internal communication
The organization shall establish, implement and maintain effective arrangements for communicating with personnel on issues having an impact on food safety.
In order to maintain the effectiveness of the food safety management system, the organization shall ensure that the food safety team is informed in a timely manner of changes, including but not limited to the following:
a)products or new products;
b)raw materials, ingredients and services;
c)production systems and equipment;
d)production premises, location of equipment, surrounding environment;
e)cleaning and sanitation programmes;
f)packaging, storage and distribution systems;
g)personnel qualification levels and/or allocation of responsibilities and authorizations;
h)statutory and regulatory requirements;
i)knowledge regarding food safety hazards and control measures;
j)customer, sector and other requirements that the organization observes;
k)relevant enquiries from external interested parties;
l)complaints indicating food safety hazards associated with the product;
m)other conditions that have an impact on food safety.
The food safety team shall ensure that this information is included in the updating of the food safety management system (see 8.5.2). Top management shall ensure that relevant information is included as input to the management review (see 5.8.2).
5.7Emergency preparedness and response
Top management shall establish, implement and maintain procedures to manage potential emergency situations and accidents that can impact food safety and which are relevant to the role of the organization in the food chain.
5.8Management review
5.8.1General
Top management shall review the organization’s food safety management system at planned intervals to ensure its continuing suitability, adequacy and effectiveness. This review shall include assessing opportunities for improvement and the need for change to the food safety management system, including the food safety policy.
Records of management reviews shall be maintained (see 4.2.3).
5.8.2Review input
The input to management review shall include, but is not limited to, information on
a)follow-up actions from previous management reviews,
b)analysis of results of verification activities (see 8.4.3),
c)changing circumstances that can affect food safety (see 5.6.2),
d)emergency situations, accidents (see 5.7) and withdrawals (see 7.10.4),
e)reviewing results of system-updating activities (see 8.5.2),
f)review of communication activities, including customer feed-back (see 5.6.1), and
g)external audits or inspections.
NOTE The term “withdrawal” includes recall.
The data shall be presented in a manner that enables top management to relate the information to stated objectives of the food safety management system.